Victoria Park Orthodontics

Reviews of Victoria Park Orthodontics

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  Teka R Added November 29, 2023

  ★ ★ ★ ★ ★
  Extremely good service and very caring with my girls. 5 months down the track and not a single issue and my girls are pain free. No wires popping out and causing pain like I have seen in other kids. They explain every single step of the treatment and unbelievably my girls always look forward to each appointment. Fees are fully explained to you in the begging of the treatment and whilst they may not be the cheaper around, they offer for sure the highest customer service care that I have seen. We can see improvements already and that makes me and my girls happy! Thanks Dr Frank and team.
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  Mell Rid Added November 27, 2023

  ★ ★ ★ ★ ★
  Thank you to Dr Chris and the most professional, thorough and gentle team at Vic Park Orthodontics.
  The experience of getting my braces on was painless and I was made to feel very comfortable with what was happening. The atmosphere is very calming and Dr Chris and his team talk you through everything as it is happening.
  The explanation of the after care was very hands on and not rushed with all questions welcomed.
  Vic Park Orthodontics is the place to go for any of your treatments as the whole team from front reception through to Dr Chris makes you feel very welcome.
  Thank you again. :-)
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  Shaun Yang Added November 22, 2023

  ★ ☆ ☆ ☆ ☆
  *** Review updated on the 10th January 2023 with my response to the "Reply" posted by Victoria Park Orthodontics on the 9th January 2023. ***
  
  Dr Furfaro was a nice guy but shocking experience with their dental therapists Nicole who couldn’t even tell the difference between child teeth enamels and resin cements. My son (8 year old) was there to remove orthodontics buttons dec last year and Nicole ended up grinded/buffed huge amount of enamels off my son’s front teeth. A shocking experience and regretted that I had taken my son to the wrong pace.
  
  An apology from Dr Furfaro but nothing from the dental therapists.
  
  Would never recommend to others.
  
  --------------------
  Above was the initial review I posted on the 31st July 2021.
  
  Below is my response to the "Reply" posted by Victoria Park Orthodontics on the 9th January 2023.
  
  Victoria Park Orthodontics's reply lacked supporting evidence.
  The comments made by Victoria Park Orthodontics does not reflect the real situation.
  
  Enough is said from the Before and After treatment photos taken on the day of the treatment at Victoria Park Orthodontics.
  
  I attached the "Before and After" photos to my updated review on the 9th of January 2023, straight after the Victoria Park Orthodontics posted their reply, as evidence on the damage done. However for some reason, the photos were removed from Google Review shortly after. The only reason I can think of is that the photos have been flagged and together my review disappeared.
  
  Evidence photos are available for viewing, please feel free to PM me.
  --------------------
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  Tyana Orlando Added November 22, 2023

  ★ ★ ★ ★ ★
  I got my braces off a few weeks ago and I can't stop smiling! I'm so happy with how my teeth look, and have had so many people compliment my smile. Dr Frank was extremely patient throughout my treatment and always reassured me that my braces wouldn't come off until I was 100% happy. I was always excited to come in for my appointments and be greeted by the very friendly team. Dr Frank was always fantastic at explaining what was going on, and over the 2.5 years, I never had any problems with my appliance or braces. Thanks so much to Dr Frank and the Vic Park Ortho team for making my treatment so great, I'm over the moon about my new smile!!
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  WW tan Added November 20, 2023

  ★ ★ ★ ★ ★
  Went to Dr Frank for consultation visit and was amazed by the team. The reception and the staffs are all lovely yet professional. Dr Frank is very knowledgeable and honest. He let me know all my options and the pros n cons. Put himself in my shoes when recommending me for my treatment. I'm really glad and thankful that I was referred to Dr Frank and have consultation with him. Eased my worry! Highly recommended the team ♡

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